What is one of the first steps to take when intervening with an impaired colleague?

When addressing the issue of an impaired colleague, evaluating the information is a crucial first step. This involves gathering facts and determining the nature and extent of the impairment before taking any further action. It's important to approach the situation with care and an understanding of the specific circumstances surrounding the colleague's performance or behavior. This evaluation can include observing their work, noting specific incidents that raise concern, and reflecting on any changes in their behavior over time.

By carefully assessing the situation, you can ensure that your response is appropriate and informed, which helps promote a supportive environment in which the colleague can receive the help they may need. This step lays the groundwork for all subsequent actions, ensuring they are based on a sound understanding of the situation rather than assumptions or incomplete information.